How to Make Repair or Maintenance Requests
Real Property Management gives tenants the ability to make repair requests online.
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If you have an emergency, please call us immediately. If the situation involves a serious water leak, locate the main water valve in your rental property/unit and turn it to the off/closed position.
To better serve you, please make all non-emergency maintenance requests online.
|Smoke detector won’t work when tested||Do a monthly check and replace the battery. Notify the maintenance at once if it is still not working.|
|Smoke detector beeps softly on and off||Check and replace the battery.|
|No power to plugs or switches||Check the breaker panel or fuse box. Check and reset.|
|Garbage disposal won’t work||Push the reset button on the disposal or use an Allen wrench and turn it.|
|No hot water||Check the thermostat on the hot water tank. Is the pilot light lit? Check if the breaker panel or the fuse valves are closed.|
|Hot water is “TOO HOT”||Check the thermostat on the tank and turn it down.|
|Faucet or toilet leaks||Turn off the water fixture under the sink or the toilet valve and notify the maintenance.|
|Toilet is plugged||Try the plunger. If it is still plugged, then call the maintenance.|
|Sink is plugged||Remove hair from the drain.|
|Heater is not working||Check the thermostat. Check the button or the pilot lights. Are the furnace covers placed correctly? Is the pilot light lit? Did the breaker trip?|
|Dishwasher won’t drain||Clean the food out of the bottom of the dishwasher. Clean the float. Rinse the dishes before washing. Use the jet dry once a month, as it prevents hard water build-up.|
|Refrigerator too warm or too cold||Check the thermostat and see if it is set correctly. Make sure the front and back grills are clean. Clean out the drain hole.|